Great location and facilities like restaurant, bar, 24/7 store, swimming pool, and gym. I got a latte and pistachio ricotta pie from the 24/7 store, and they were delicious. We booked a room with a city view and had an amazing sight of the buildings and river. Helpful staff - the room next door started playing loud music at 1-2 AM; I called the front desk, and they sent security up to resolve it within 10 minutes. The 15th floor had a direct view of the New Year Fireworks, so we did not have to go outside. The room and bathroom were clean. We only stayed for one night, so overall, it was a positive experience.
Nguyen
tammikuu 2025
We were traveling via Amtrak to multiple cities. Our first stop, Chicago for the Cubs vs. Yankees series and then on to other points west after that. The Staff at this hotel is SUPERIOR! Lorena, Juan, Ignacio, Lena, and everyone we interacted with were attentive, helpful, and working their butts off. Hotel Management, your team all deserve a huge Thank You every day. We watched this team seamlessly handle a wedding party, a packed bar/restaurant, and a huge influx of Yankee/Cubs fans flawlessly. The hotel is conveniently located near Union Station, the River Walk, and transportation. The views from our room were breathtaking especially at sunset. We WILL be coming back to Chicago for more Cubs games and we WILL be booking this hotel. Thank you, Lorena, Juan, Ignacio, Lena and everyone for make our stay so much fun with our interactions with you!!! We are looking forward to seeing you again!
Nancy
syyskuu 2024
The room was clean and the staff were awesome. The market on site was expensive but helpful to have. The staff was helpful and allowed us to check in early.
Sophie
syyskuu 2023
Wow. Holiday Inn had a glow up! I was in town for work and I worked from my room for most of the stay and my colleagues thought my room was a zoom background! I really enjoyed the room, the coffee, the snacks, and close it was to the Mart and then to all the great food in the Fulton district.
Delia
maaliskuu 2024
Location, the room was big and comfortable, the view from the bar was beautiful and the decor was lovely
Eleanor
huhtikuu 2024
Great location, 20 minutes walk from Michigan Ave and Millennium Park. Some good views from the the bedroom. Modern bar area, great for meet-ups.
Mayo4sam
syyskuu 2024
Location! Perfect less traffic area but close to everything. Clean and professional staff . Welcoming . Manager was quick to fix any issues and even called me to confirm that everything was handled! I believe her name was Sara
Maya
maaliskuu 2024
Close to everything and having a 24-hr marketplace was perfect when kids get hungry at night. Also I love that the entrance was not on a busy street
Katherina
heinäkuu 2024
It is very clean and comfortable
Patty
heinäkuu 2024
I loved the location and the pool
Marisia
heinäkuu 2024